Shipping and return policies for shoebill music

Shipping Info
we usually use Hermes for Germany, and DHL for all else.
Return Policy
we can only reimburse you for unused, unopened merch items.
return them at your own cost if you ordered them by mistake..
if the items arrives damaged or if there is a fault of any kind, please email us at info@shoebillmusic.com and we will work it out.